Terms of service
Terms of Service — Nesox
Effective Date: September 2, 2026
Welcome to Nesox. These Terms of Service govern your use of our website and your purchase of products from Nesox. By accessing our website or placing an order, you agree to these terms.
Please read them carefully before using our website.
1. About Nesox
Nesox is an online fragrance and perfume brand offering fragrance products to customers.
Throughout these Terms, the words “Nesox,” “we,” “us,” and “our” refer to Nesox. The words “you” and “customer” refer to the person accessing our website or purchasing our products.
2. Use of Our Website
By using our website, you confirm that:
You are legally capable of entering into a purchase agreement.
The information you provide to us is accurate and complete.
You will use our website only for lawful purposes.
You will not attempt to interfere with, damage, or gain unauthorized access to our website or its systems.
We reserve the right to refuse service or restrict access to our website where reasonably necessary.
3. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and fragrance information displayed on our website are accurate.
However:
Product colors and packaging may appear slightly different on different screens.
Fragrance perception can vary from person to person.
Product packaging may occasionally change.
Product availability may change without notice.
Nesox reserves the right to discontinue or modify products at any time.
4. Prices & Payments
All product prices displayed on our website are subject to change without prior notice.
The applicable price will generally be the price displayed at the time you place your order.
We reserve the right to correct pricing, product, or promotional errors. If an order has been placed with an obvious pricing or listing error, we may contact you before processing the order.
Available payment methods will be displayed during checkout.
5. Orders & Order Acceptance
When you place an order through our website, you are submitting a request to purchase the selected products.
After receiving your order, we may send an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled.
We reserve the right to cancel or refuse an order in circumstances including:
Product availability issues
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect customer information
Delivery limitations
Other circumstances that prevent us from reasonably fulfilling the order
If we cancel a prepaid order, any applicable refund will be handled according to our Shipping & Refund Policy.
6. Delivery
We aim to process and deliver orders within the estimated timeframes stated on our website.
However, delivery times are estimates and are not guaranteed. Delays may occur because of courier operations, weather, public holidays, incorrect addresses, transportation issues, or other circumstances outside our control.
Customers are responsible for providing accurate delivery information.
For additional information, please refer to our Shipping & Refund Policy.
7. Returns & Refunds
Returns, replacements, and refunds are subject to our Shipping & Refund Policy.
Because perfumes are personal-use products, opened or used fragrances may generally not be eligible for return unless the product is defective, damaged, leaking, or incorrectly supplied.
Please contact us promptly if you experience an issue with your order.
8. Intellectual Property
All content appearing on the Nesox website, including but not limited to:
Brand name and logo
Product photographs
Graphics
Text
Product descriptions
Website design
Videos
Marketing materials
is owned by or licensed to Nesox and is protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without our prior written permission.
9. Prohibited Activities
You agree not to use our website to:
Commit or facilitate unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Introduce viruses, malware, or other harmful code.
Collect or misuse information belonging to other customers.
Copy or reproduce our website content without permission.
Engage in fraudulent transactions.
Interfere with the normal operation of our website.
We reserve the right to take appropriate action if these terms are violated.
10. Third-Party Services & Links
Our website may use third-party services such as payment processors, courier companies, analytics providers, or other service providers.
These third parties may have their own terms and privacy policies. Nesox is not responsible for the policies or practices of third-party websites or services that we do not control.
11. Website Availability
We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.
12. Limitation of Liability
To the extent permitted by applicable law, Nesox will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
13. Privacy
Your use of our website is also subject to our privacy practices.
We collect and use customer information as necessary to process orders, provide customer support, communicate with customers, and operate our business.
Please review our Privacy Policy for additional information about how we handle personal information.
14. Changes to These Terms
Nesox may update these Terms of Service from time to time.
Any updated version will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.
15. Governing Law
These Terms of Service shall be interpreted and governed in accordance with the applicable laws of Pakistan, subject to any mandatory consumer-protection rights that may apply.
16. Contact Us
If you have any questions about these Terms of Service, please contact us:
Nesox
📧 Email: nesooox@gmail.com
📞 Phone / WhatsApp: +92 339 5457180
Nesox
Premium Fragrance. Lasting Impression.